Elevate Media respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect information when you visit our website, contact us, or use our social media marketing, AI automation, website development, SEO, paid advertising, and related digital services.
INFORMATION WE COLLECT
We may collect personal information that you voluntarily provide, including:
• Your name
• Email address
• Phone number
• Business or company name
• Project details and service requirements
• Messages submitted through contact forms
• Billing and payment information
• Social media or business account information provided for service delivery
We may also automatically collect technical information, including your IP address, browser type, device information, pages visited, referral source, and website activity.
HOW WE USE YOUR INFORMATION
We may use your information to:
• Respond to inquiries and consultation requests
• Provide and manage our services
• Create marketing strategies and automation workflows
• Process payments and invoices
• Communicate project updates and support information
• Improve our website, services, and customer experience
• Send promotional communications where permitted
• Protect our business against fraud, misuse, or security threats
• Comply with legal and regulatory obligations
AI AUTOMATION AND THIRD-PARTY PLATFORMS
Some of our services may involve AI tools, social media platforms, analytics services, advertising networks, automation software, and third-party integrations. Information may be processed through these platforms only when necessary to provide the requested service. Each third-party provider may have its own privacy policy and data-handling practices.
COOKIES AND TRACKING TECHNOLOGIES
Our website may use cookies, pixels, analytics tools, and similar technologies to understand website activity, remember preferences, improve performance, and measure advertising results.
You can disable cookies through your browser settings. However, some website features may not function properly after cookies are disabled.
HOW WE SHARE YOUR INFORMATION
We do not sell or rent your personal information.
We may share limited information with trusted service providers, contractors, payment processors, hosting providers, analytics platforms, and automation tools that help us operate our business and deliver services.
We may also disclose information when required by law or when necessary to protect our legal rights, users, or business operations.
DATA SECURITY
We use reasonable administrative, technical, and organizational safeguards to protect your personal information from unauthorized access, misuse, loss, alteration, or disclosure.
However, no online system, website, email service, or data transmission method can be guaranteed to be completely secure.
DATA RETENTION
We retain personal information only for as long as necessary to provide services, maintain business records, resolve disputes, meet contractual obligations, and comply with legal requirements.
When information is no longer required, we may securely delete or anonymize it.
YOUR PRIVACY RIGHTS
Depending on your location, you may have the right to:
• Request access to your personal information
• Request correction of inaccurate information
• Request deletion of your information
• Withdraw your consent
• Object to certain processing activities
• Opt out of promotional communications
• Request a copy of the information we hold about you
To exercise your privacy rights, contact us using the details provided below.
THIRD-PARTY LINKS
Our website may contain links to third-party websites, platforms, or services. Elevate Media is not responsible for the privacy practices, security, or content of external websites.
We recommend reviewing the privacy policy of any third-party website before providing personal information.
CHILDREN’S PRIVACY
Our services are not directed toward children under the age of 13. We do not knowingly collect personal information from children.
If we become aware that information from a child has been collected, we will take reasonable steps to remove it.
MARKETING COMMUNICATIONS
We may send service updates, marketing emails, or promotional information where permitted by law.
You can unsubscribe at any time by using the unsubscribe option included in our emails or by contacting us directly.
CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time to reflect changes in our services, technology, business practices, or legal obligations.